Privacy Policy
Last updated: 5th January 2026
Al Wafa International Hotel (“we”, “our”, “us”) operates the website https://alwafainternationalhotel.com. We are committed to protecting the privacy and personal data of our guests, customers, and website visitors in accordance with UAE data protection laws and international best practices.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Nationality
Billing and payment details (processed securely via Amazon Pay or authorized payment providers)
Booking details (check-in/check-out dates, room type, preferences)
Technical Information
IP address
Browser type and device information
Pages visited and usage data
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
To process hotel room bookings and payments
To confirm reservations and send booking-related communications
To comply with UAE legal and regulatory requirements
To improve our website, services, and customer experience
To prevent fraud and ensure secure transactions
We do not sell, rent, or trade your personal data to third parties.
3. Payment Security (Amazon Pay)
All online payments on our website are processed through Amazon Pay and authorized UAE payment gateways.
We do not store or process credit/debit card details on our servers. Payment data is encrypted and handled directly by the payment service provider in compliance with PCI-DSS standards.
4. Data Sharing and Disclosure
We may share your information only with:
Payment service providers (such as Amazon Pay)
Government or regulatory authorities when required by UAE law
Technology partners involved in website hosting and booking systems (under strict confidentiality agreements)
5. Data Storage and Protection
Your data is stored securely using industry-standard security measures to prevent unauthorized access, alteration, or disclosure. We retain personal data only for as long as necessary to fulfill legal, contractual, and operational requirements under UAE law.
6. Cookies Policy
Our website uses cookies to:
Enhance user experience
Analyze website traffic
Remember user preferences
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Your Rights
As a user, you have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for data processing (where applicable)
Requests can be made by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Legal Compliance (UAE)
This Privacy Policy is governed by and complies with the applicable laws and regulations of the United Arab Emirates, including Dubai data protection requirements.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Al Wafa International Hotel
Dubai, United Arab Emirates
🌐 Website: https://alwafainternationalhotel.com
📧 Email: info@alwafainternationalhotel.com
📞 Phone: +971 567011655